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Frequently Asked Questions

If you are unsure about something related to any of our services, please check out our collection of Frequently Asked Questions. If you still can't find your answer, don't hesitate to ask - you can always contact our team using the email address below.

1. Are there any limitations about what articles I can order?

There are some limitations, yes. You can only order articles in English, and each article has to have at least 100 words. Other than that, feel free to order exactly what you need.

2. What's the nationality of your writers?

All our writers are native speakers, mostly they come from the United States and Canada, but we also have professionals from the United Kingdom and some Australians on our team. We're still looking for someone from South Africa to make our team even more diverse. :-)

3. How can I be sure that my articles will be well written?

We always perform thorough research of your niche and your primary keywords before writing any articles. We also have a number of professionals with specific knowledge of various different topics on our team, and we assign writers to projects based on the previous experience of our writers. Let's not forget that we offer a 100% work-back guarantee - if you're not satisfied with our articles, we will improve them until you are.

4. Are you familiar with SEO concepts?

Yes, we are very familiar with Search Engine Optimization (SEO) concepts. Our writers even use advanced SEO tools (such as SmileySEO Keyword Explorer and SEO Assistant) to perform research of your primary keywords and your niche. This way we can make sure we deliver articles that will have the best possible SEO effects when used.

5. Where is my order, it's been 5 days now?

You can always use our Track Article Orders system to track your currently active article writing orders. Just enter the unique identification number of your order that you have received in your confirmation email and you will be sent an email with the current status of your article writing order.

6. How many people are using your services?

So far we have written 264,097 high quality articles for 10,260 customers, and counting ...

Additional Questions?

If you have any additional questions about our services in general, please don't hesitate to ask. You can always use the email address below to contact our team.

Thank you!

 

Lucille Clark